Privacy Policy
At BaseRock Baldwin Park Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Last Updated: November 12, 2025
Information We Collect
We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:
- Your name and contact information (phone number, email address, mailing address)
- Property address and details about your project
- Payment information when you hire us for services
- Communications you send to us
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and how you interact with our site. This includes:
- Your IP address and browser type
- Pages you visit on our website
- The date and time of your visit
- Referring website or search engine
We use this information to improve our website, understand how visitors use our site, and provide better service.
How We Use Your Information
We use the information we collect to:
- Provide quotes and estimates for concrete services
- Schedule and perform contracted work
- Communicate with you about your project
- Process payments and maintain financial records
- Send service updates or information about our business (only if you opt in)
- Improve our services and website experience
- Comply with legal obligations
We do not sell your personal information to third parties.
Information Sharing
We may share your information in the following situations:
- Service Providers: We may share information with trusted third parties who help us operate our business, such as payment processors or scheduling tools. These parties are required to keep your information confidential.
- Legal Requirements: We may disclose information if required by law, court order, or government request.
- Business Transfers: If our business is sold or merged, your information may be transferred to the new owner.
- With Your Consent: We may share information for other purposes with your explicit permission.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand site usage.
You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our website.
Third-Party Services
Our website may use third-party services such as Google Maps for location features or embedded forms from Tally for quote requests. These services have their own privacy policies, and we encourage you to review them.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct inaccurate information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services and website are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information (though we do not sell personal information).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
BaseRock Baldwin Park Concrete
5102 Elton St C, Baldwin Park, CA 91706
Phone: (626) 412-8510
Email: hello@baldwinparkconcrete.com